Accelerating Digital Transformation

Day 1 & Day 2: Wednesday 5th December - Thursday 6th December 2018

Day 1: Wednesday 5th December

Mapping the Course of Digital Transformation

9:20 am - 9:30 am Chair's opening remarks

Anette Broløs - Industry Specialist, Independent Analyst
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Anette Broløs

Industry Specialist
Independent Analyst

·         Driving innovation at a strategic level: influencing change and a new strategic mind-set
·         Modernizing infrastructure to enable service and product innovation
·         Key steps to enable innovation: facilitating partnerships and developing robust new products with the consumer at heart
·         Envisioning the future of financial services a decade down the line

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Reza Khorshidi, D.Phil. (Oxon)

Chief Scientist, Global
AIG

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Sohail Raja

Chief Digital Officer
Societe Generale

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Nick Bennett

Chief Operating Officer
Tandem Money

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Stewart Bromley

Chief Operating Officer
Atom Bank

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Stéphane Malrait

Managing Director and Global Head of market structure and innovation for Financial Markets
ING Bank

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Guillaume Kendall

Director, Fintech & Distributed Ledger Technology
SoftServe

Karolina Kalkantara

Vice President
Santander

10:10 am - 10:30 am Getting it Right: Why Digital Transformation Needs to Move Beyond Banking as a Platform

Neal Cross - Chief Innovation Officer, DBS Bank
·         The cost of getting it wrong
·         Fostering a culture of robust innovation
·         Key considerations for breaking through internal and organisational barriers
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Neal Cross

Chief Innovation Officer
DBS Bank

10:30 am - 10:50 am Why are incumbent banks struggling to respond to challengers

Renier Lemmens - Chairman - TransferGo and Divido -- Board Member - Revolut, TransferGo, Divido and Revolut
  • Current landscape
  • Benefits of challengers
  • Finding a middle ground
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Renier Lemmens

Chairman - TransferGo and Divido -- Board Member - Revolut
TransferGo, Divido and Revolut

A Shifting Landscape: Open Banking and a Brave New World

·         Expanding the landscape for the financial services industry
·         Inspiring innovation: Products and services developing out of open banking
·         Challenging business models: moving away from tradition
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Dr. Markos Zachariadis

Associate Professor of Information Systems & Management
Warwick Business School

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Megan Caywood

Chief Platform Officer
Starling Bank

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Mark Curran

Director of Payments and Banking
CYBG

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Ravindra Madduri

Head, International Cash Management Products
Barclays

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Aaron Baker

Chief Product Owner, PSD2 / Open Banking
Lloyds Banking Group

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Jon Roughley

Director of Innovation and Strategy, UK&I
Experian

11:30 am - 11:50 am Intelligent Decisions: Data Innovation Transforming Customer Experiences

Jon Roughley - Director of Innovation and Strategy, UK&I, Experian
  • Turning today’s world of data into tomorrow’s world of intelligence
  • How affordability can become more accurate and more inclusive through the adoption and understanding of data – helping you reach more, engage more and connect more with customers and SMEs
  • How AI can transform data into knowledge at speed, and scale
  • How can the growth, trends within data, and economic insight, fuel the opportunity for value-added services that are forward-looking?
  •  How data and analytics can be connected, understood and deployed in real-time to enhance the UX and minimise risk?
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Jon Roughley

Director of Innovation and Strategy, UK&I
Experian

11:50 am - 12:10 pm Digital Transformation without Borders! Reinventing your Business with Emerging Technologies!

Alex Chubay - Chief Technology Officer, SoftServe
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Alex Chubay

Chief Technology Officer
SoftServe

12:10 pm - 12:30 pm The Art of Collaboration - Creating Value Together

Marisol Menéndez - Head of Open Innovation - External Ecosystems, BBVA
Collaborations between big corporates and startups to get the most value for the clients.
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Marisol Menéndez

Head of Open Innovation - External Ecosystems
BBVA

12:30 pm - 12:50 pm Leadership and Culture as a Barrier or Enabler for Digital Transformation

Søren Rode Andreasen - Chief Digital Officer, Danske Bank
·         How culture can be a barrier for digital change and how to approach it
·         How to lead digital transformation
·         Examples from Danske Bank
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Søren Rode Andreasen

Chief Digital Officer
Danske Bank

12:50 pm - 1:45 pm Lunch Break

AI, Big Data and the Realm of Intelligent Automation

  • Using behavioural data to save on costs and accelerate innovation
  • The financial impact of getting AI right
  • Practical examples of how AI has improve the customer journey
 
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Lex Sokolin

Partner - Global Director - Fintech Strategy
Autonomous Research

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Benedetta Arese Lucini

Co-Founder and CEO
Oval Money

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Dr. Mihaela Ulieru

Chief Alchemist
Endor.com

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Wincie Wong

Head of Innovation for Supply Chain Services
RBS

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Nicolas Meric

Founder and CEO
DreamQuark.

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AJ Hashim

Vice President, Innovation and Emerging Technology
Barclays

2:30 pm - 2:50 pm Taking AI from Lab to Practice: Harnessing your Data as a Strategic Asset with Automated Machine Learning

Seph Mard - Head of Model Risk Management, DataRobot
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Seph Mard

Head of Model Risk Management
DataRobot

2:50 pm - 3:10 pm Leveraging AI and Big Data to Unlock the Potential in Bespoke SME Lending

Sean Hunter - Chief Information Officer, Acorn Machine, Oaknorth
·         How OakNorth are using new technologies to revolutionise SME lending and achieving the kind of results that other banks and fintechs can only dream of
·         How OakNorth are able to complete loans in three weeks on average because of technology
·         How OakNorth have managed to build a high-quality loan book because of it

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Sean Hunter

Chief Information Officer
Acorn Machine, Oaknorth

3:10 pm - 3:30 pm Fireside chat: How Open Banking is Creating Opportunities to Transform Customer Experience

Hetal Popat - Programme Director and Head, Open Banking and PSD2, HSBC UK
  • How to leverage the emerging ecosystem to support customer outcomes
  • Delivering niche propositions at scale – SME focus
  • HSBC’s approach to creating customer value from open banking and PSD2 
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Hetal Popat

Programme Director and Head, Open Banking and PSD2
HSBC UK

Partnerships and Collaboration

·         The impact of open banking on the ecosystem
·         Open banking as a catalyst for innovation departments, collabs, accelerator and incubator projects
·         Partnerships as a method of expansion and maintaining market share
·         Building on an evolving ecosystem to fully embrace the potential of collaboration
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Caroline Vaughan

Head of New Business
Innovate Finance

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Anil Hansjee

Head of Ventures and Corporate Development EMEA
PayPal

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Harrie Vollaard

Head of Rabo Frontier Ventures
Rabo Bank

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Tara Reeves

Partner
LocalGlobe

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Helene Panzarino

Managing Director
SBC Colab FinTech

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Paul Hamilton

Innovation and financial services expert
PA Consulting

Customer-Centric Experiences

·         Next generation financial services and the big data revolution
·         UX, interfaces, voice, facial recognition and more: the move to high tech and the ins-and-outs of the branch experience
·         Biometrics as an enabler for consumer trust and a sleek and secure customer journey
·         What’s next? Looking forward at what it means to be the consumer and what that might look like for those developing products
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Michael Harrowven

Non Executive Director, Director and Trustee- Fellow of Institute of Directors
Eastern Savings and Loans

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Tom Macdonald

Director, Cash Management Sales, Scotland
Royal Bank of Scotland Group

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Bijna Dasani

Head of Architecture and Innovation
Lloyd's Banking Group

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Sarah Hollinshead

Editor
UK Retail Banker

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Shaul David

Associate
Meta Finance

Accelerating Financial Innovation with APIs

·         Next generation financial services and the big data revolution
·         UX, interfaces, voice, facial recognition and more: the move to high tech and the ins-and-outs of the branch experience
·         Biometrics as an enabler for consumer trust and a sleek and secure customer journey
·         What’s next? Looking forward at what it means to be the consumer and what that might look like for those developing products
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William Trout

Head of Wealth Management
Celent | Securities and Investments

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Andrew Storey

Client Development Director
Evalue

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Jonathan Vaux

Executive Director, Engagement- Innovation Centre
Visa

5:05 pm - 5:25 pm Autonomous Finance: Helping Consumers Win in Fintech

Ambrish Verma - Director of Product, Data & Loans, Credit Karma
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Ambrish Verma

Director of Product, Data & Loans
Credit Karma

·         Aligning with the consumer perspective in retail banking
·         The public perspective on in-branch banking versus the online experience
·         The real core values of your consumer
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Bob Meara

Senior Analyst
Celent

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Antonina Skrypnyk

Head of Financial Services Lab, Product Manager
SoftServe

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Paul Riseborough

Chief Commercial Officer
Metro Bank

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Angus Stewart

CEO
Property Master

5:55 pm - 5:55 pm Close

Day 2: Thursday 6th December

Benchmarking with Digital Pioneers

9:20 am - 9:30 am Opening Remarks

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Ruchir Rodrigues

Managing Director, Digital, Open Banking and Omni Engagement
Barclays UK

9:50 am - 10:10 am The Key Pillars of Innovation

Graham Kellen - Chief Digital Officer, Schroders
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Graham Kellen

Chief Digital Officer
Schroders

10:10 am - 10:30 am HSBC’s Journey to Becoming a Digital Bank: Transforming into a Truly ‘Digital’ Entity within the Market

Raman Bhatia - Head of Digital, UK and Europe, HSBC Retail Banking and Wealth Management
  • HSBCs journey to becoming a digital bank
  • Incorporating tech and the human touch
  • Embracing new business models 
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Raman Bhatia

Head of Digital, UK and Europe
HSBC Retail Banking and Wealth Management

10:30 am - 10:50 am Building Consumer Trust in the Era of Open Banking

Matt Perks - Head of Transformation, Open Banking, Nationwide

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Matt Perks

Head of Transformation, Open Banking
Nationwide

10:50 am - 11:10 am Eliminating \ID Fraud: Identity at Your Service

Ted Oorbals - CEO, Biocryptology
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Ted Oorbals

CEO
Biocryptology

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Yasaman Hadjibashi

Managing Director Global Consumer Technology Head of Data & Analytics
Citigroup

How open banking and the broadening ecosystem has changed business models
Anticipation of the future landscape: market share and key players
Key takeaways on strategy, competition and product innovation moving forward
 
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Paul Riseborough

Chief Commercial Officer
Metro Bank

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Boaz Yaari

Founder & CEO
Sharegain

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Julian Cork

Chief Operating Officer
Landbay

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Andy Katz

Head of Strategy and Innovation
PA Consulting

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Laurence Krieger

Chief Operating Officer
Tide

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Sarah Hollinshead

Editor
UK Retail Banker

12:00 pm - 12:20 pm Digital First, Not Digital Only – Keeping Sight of Your Customers

Andrew Stevens - Product Marketing Manager,, Quadient
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Andrew Stevens

Product Marketing Manager,
Quadient

12:20 pm - 12:40 pm Bringing Together the Physical and Digital in a Seamless Way

Paul Riseborough - Chief Commercial Officer, Metro Bank
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Paul Riseborough

Chief Commercial Officer
Metro Bank

12:40 pm - 1:00 pm Fintech Disruptors 2019: Smooth Sailing or Bumpy Road

Simon Hardie - Director, MagnaCarta Communications
Luke Griffiths - General Manager., Klarna UK
Insights on the digital journey for innovators and incumbents 
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Simon Hardie

Director
MagnaCarta Communications

Luke Griffiths

General Manager.
Klarna UK

12:40 pm - 1:00 pm How to help the next generation invest in their future

Ben Stanway - Co-Founder, MoneyBox
  • A generation is growing up without the tools and information they need to confidently plan for their financial future
  • Whether it's saving for a house, retirement or just because, people don't know where to start
  • There's little or no financial education out there
  • The industry needs to find ways to help people engage on the topic and to to optimise their personal financial outcomes 
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Ben Stanway

Co-Founder
MoneyBox

1:20 pm - 2:00 pm Lunch Break

Exploring Future Fintech

2:00 pm - 2:20 pm Incumbent as an Innovation Hothouse

Sean Ringsted - Chief Digital Officer, Chubb
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Sean Ringsted

Chief Digital Officer
Chubb

Establishing the commercial applicability for blockchain
Key use cases for blockchain: smart contracts, identification, trading, cross boarder payments and loyalty and rewards
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Dr Ferdinando Samaria

Senior Advisor
Assembly Capital Advisors

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Ulyana Shtybel, Ph.D.

Vice President
HighCastle

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Stefan Loesch

Co-Founder
CryptoCustodian

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Alessandro Raffelini

Group Chief Financial & Technology Officers
TDA Capital London

·         Scope for alternative finance: evolving from traditional models
·         Overall impact of alt-fi on the ecosystem, innovation and the finance market
·         The rise of alternative finance across sectors: where is this most prevalent?
·         How alt-fi has grown out of a culture of convenience and a requirement for flexibility
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Ben Stanway

Co-Founder
MoneyBox

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Charlotte Jee

Staff Writer
MIT Technology Review

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Shachar Bialick

CEO
Imagine Curve

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Ali Celiker

Chief Executive Officer
British Pearl

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Michelle Pearce

Co-Founder & Chief Investment Officer
Wealthify

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Oliver Woolley

CEO
Envestors

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Hemal Mehta

CEO and Co-Founder
AtomInvest

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Caroline Evans

Marketing Lead
Moneyfarm

3:30 pm - 3:50 pm Building a FinTech Unicorn Outside London

Richard Theo - Co-founder & CEO, Wealthify, and Fintech Envoy for Wales
  • The story of Wealthify
  • Knowing your market and catering your services specifically for your customer base

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Richard Theo

Co-founder & CEO
Wealthify, and Fintech Envoy for Wales

4:00 pm - 4:20 pm Customer-centricity and the Consumer Experience

Holly Mackay - CEO, Boring Money
  • Building a product that truly represents the consumers needs
  • Customer-centricity versus the consumer experience
  • What makes Boring Money different
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Holly Mackay

CEO
Boring Money

4:20 pm - 4:40 pm Developing Cutting Edge Technology to Enable Service Innovation for Corporates

Udita Banerjee - Technology Innovation & Solutions, Royal Bank of Scotland Business
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Udita Banerjee

Technology Innovation & Solutions
Royal Bank of Scotland Business

·         Understanding how digital transformation will impact your workforce
·         Training and knowledge transfer: effectively communicating new regulation and technologies
·         The impact of technology on roles and responsibilities

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Chloë Michelle Foden

Chief of Staff
Prodigy Finance

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Sam Tidswell- Norrish

Founding Principal
Motive Partners

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Paul Fogarty LIB, CFCPP, ACSI & APA

Director of Transformational Change & Programmes
Emerald Financial EMEA

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Iida Karlstedt

Startup Partnership Coordinator
OP Financial Group

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Sara Koslinska

CEO
Limitless

5:30 pm - 6:00 pm How Corporate Venture Capital can be approached by Financial Institutions

Samuli Sirén - Founder and Managing Partner, Redstone
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Samuli Sirén

Founder and Managing Partner
Redstone

6:00 pm - 6:00 pm Close