Company Name: NETinfo

What does your company do in one sentence?

NETinfo provides a Digital Banking Engagement Platform that enables financial institutions to deliver secure, seamless, and personalised banking experiences across web, mobile, and other digital channels.

Why did you decide to exhibit at FinTech Connect?

FinTech Connect brings together the people and organisations shaping the future of financial services, making it an ideal platform for NETinfo to showcase our digital banking solutions, connect with banking leaders, and explore new opportunities for collaboration and growth.

What's the biggest opportunity you see for financial services over the next 3 years?

The biggest opportunity over the next three years is to move from digital banking as a transactional channel to intelligent, personalised, and proactive financial engagement. AI, real-time data, Open Banking, and automation will enable banks to better understand customers, personalise services, and improve operational efficiency. At NETinfo, our R&D team is actively delivering on this across four key areas: AI-powered personalised banking, Open Banking & Open Finance, SME & Corporate Digital Banking, and end-to-end operational automation.

What challenge are you helping financial institutions solve?

NETinfo helps financial institutions modernise digital banking, improve customer experience, and accelerate innovation while working alongside existing core banking and legacy systems. Our turnkey approach combines the digital banking platform, integration, implementation, configuration, and ongoing support in one solution — covering Retail, SME, and Corporate Banking, digital onboarding, payments, Open Banking, automation, and AI to reduce complexity and accelerate time-to-market.

What's one thing the industry often gets wrong?

One of the biggest mistakes banks make is treating digital banking as a technology or channel transformation rather than a fundamental transformation of the customer experience and business model. Many institutions focus on digitising existing processes — putting traditional banking services online — without rethinking the underlying customer journeys, removing unnecessary complexity, or using data and AI to proactively serve customers. Successful digital banking shouldn't just create a mobile app; it should make banking simpler, smarter, and genuinely relevant.

If you could give the industry one piece of advice, what would it be?

Banks should avoid treating digital transformation as simply moving existing products and processes from branches to digital channels. Instead, they should use digital technology, data, and AI to simplify customer journeys, personalise experiences, automate operations, and proactively address customers’ financial needs. The priority should be to build a flexible digital foundation that can continuously evolve, integrate with the bank’s existing ecosystem, and enable innovation at speed.

What industry trend are you watching most closely in 2026?

The transition from digital banking to intelligent, AI-powered banking. AI is rapidly evolving beyond standalone chatbots into a core capability that transforms how banks understand customers, personalise interactions, automate processes, and deliver proactive financial services. Our R&D team is particularly focused on combining AI with real-time data, Open Banking, APIs, and omnichannel journeys to enable personalised financial insights, next-best actions, and proactive customer engagement.

What's something your team is particularly excited about right now?

We are particularly excited about the next evolution of AI-powered digital banking — moving beyond traditional digital channels towards intelligent, personalised, and proactive financial experiences. We see a major opportunity to combine our digital banking platform with AI, real-time data, automation, and Open Banking to help financial institutions deliver smarter customer journeys, faster service, and greater operational efficiency.

What can attendees expect when they visit your stand?

Visitors to the NETinfo stand at FinTech Connect 2026 can expect to see practical, proven digital banking innovation across Retail, SME, and Corporate Banking. We will demonstrate how NETinfo enables financial institutions to deliver omnichannel experiences, AI-powered personalisation, digital onboarding, Open Banking, payments, and automation while integrating seamlessly with existing core banking environments. Attendees can also explore our global delivery experience across Europe, Africa, the Middle East, Asia, and the UK.

Visit their Website: netinfo.eu