Sponsor in 2020 to connect with the world's leading financial services professionals
DX Connect: Digital Engagement 2019
DX Connect: Digital Engagement 2019
DX Connect: Digital Re-Engineering 2019
PayTech Connect
Blockchain Connect
FinTech Founders Forum 2019
Regtech & Security Connect 2019
Startup LaunchPad 2019
Masterclasses 2019
QUANTX: The role of blockchain and interoperability in creating a Hyper-connected world 2019
Day 1
The Evolution of the Customer Experience
9:45 am - 9:50 am Chair's Opening Remarks Meaghan Johnson - Founder, Digital Magss
The Evolution of the Customer Experience
9:50 am - 10:10 am How Facebook is driving fintech evolution Catherine Durkin - Head of UK FinTech and Travel, Facebook
The Evolution of the Customer Experience
10:10 am - 10:30 am From startup to one of the UKโs fastest growing banks: the path to profitability Anne Boden - CEO and Founder, Starling BankIsabel Woodford - Fintech Journalist, Sifted
The Evolution of the Customer Experience
10:30 am - 10:50 am Future proofing finance: Whatโs driving the banking experiences of tomorrow Lisa Frazier - EVP, Head of Innovation, Wells FargoLisa Frazier, head of Wells Fargoโs Innovation Group will explore what the financial ecosystem will look like 5-10 years into the future, and what financial services companies might consider to prepare for the future. She will examine the role partnerships play, as well as some of the technologies that will likely be powering finance on both the consumer and commercial side.
The Evolution of the Customer Experience
10:50 am - 11:10 am Delivering delightful experiences: Use of location intelligence for digital banking Alexey Anatskiy - EMEA Lead, Google Maps PlatformKen Hart - CEO and Founder, Snowdrop Solutions
The Evolution of the Customer Experience
11:10 am - 11:50 am Panel Discussion: How to Transform an Incumbent Business Model? Mohamad Zaraket - EMEA Digital Lead, BNY MellonEmma Huntington - Director, Innovation and Ventures, Nationwide
Fahd Rachidy - Founder and CEO, ABAKA
Magdalena Krรถn - Global Head of Rise, Barclays
Andrew Storey - Propositions Director, EValue
Gonรงalo Santos - Head of Digital Platforms, BNI Europa
The Evolution of the Customer Experience
11:50 am - 12:10 pm Driving innovation in banking Ben Davey - CEO, Barclays Ventures
The Evolution of the Customer Experience
12:10 pm - 12:30 pm Itโs time to rethink everything Steve Scott - Chief Digital Officer, Avios
The Evolution of the Customer Experience
12:30 pm - 12:50 pm Digital transformation: culture, collaboration & competition Benoรฎt Legrand - Chief Innovation Officer, ING
The Evolution of the Customer Experience
12:50 pm - 1:10 pm A unique perspective on digital transformation Kerem Ozelli - Founder and Creative Director, d:code:it
The Evolution of the Customer Experience
1:10 pm - 1:50 pm Networking break and exhibition visitThe Evolution of the Customer Experience
1:50 pm - 2:10 pm Marcus by Goldman Sachs - Customer-centric savings Des McDaid - Managing Director, Marcus by Goldman Sachs
Personalisation, Personalisation, Personalisation
2:10 pm - 2:50 pm Panel Discussion: How can legacy banks emulate the digital natives? Des McDaid - Managing Director, Marcus by Goldman SachsAdam Davis - Head of Delivery, 11:FS
Vicky Zhang - Innovation Lead, Enterprise Solutions, RBS
Andrew Vorster - Innovation Catalyst, Independent
Bernardo Oliveira - Fintech Advisor, Temenos
Mariusz Oลผga - Digital and Open Banking Business Proposition Innovation & Fintech Department, Alior Bank
Sam Dunford Baker - Chief of Staff & Head of Strategy, Pi1
Mariusz Oลผga
Digital and Open Banking Business Proposition Innovation & Fintech DepartmentAlior Bank
Personalisation, Personalisation, Personalisation
2:50 pm - 3:10 pm Zig when others zag to create significant product differentiation Ross Sleight - Chief Strategy Officer, SomoEvery day sees a flood of new feature or product announcements from Fintech Challengers and Incumbents alike, in a never-ending race. Emulation though is rife leading to only minor differentiation and me too experiences. Whilst these digital experiences improve the efficiency and speed for customers, they are essentially repackaging product offerings that haven't changed for decades. In a world of changing working patterns, income and financial needs, how many of these experiences really address fundamental customer needs? Drawing on proprietary customer research undertaken by Somo, Ross will explore how real differentiation can be accelerated by meeting these fundamental customer needs, rather than simply improving
Sponsored by: Somo
Personalisation, Personalisation, Personalisation
3:10 pm - 3:30 pm Driving digital transformation through cultural innovation Paul Cobban - Chief Data and Transformation Officer, DBS
Personalisation, Personalisation, Personalisation
3:30 pm - 3:50 pm The pain and power of pioneering Julie Armstrong - Chief Commercial Officer, ChartIQ
Personalisation, Personalisation, Personalisation
3:50 pm - 4:35 pm Racing to last place - digital transformation Henna Karna - Chief Data Officer and MD, AXA XL
Personalisation, Personalisation, Personalisation
4:35 pm - 4:55 pm Building a personalised financial planning experience Andrew Storey - Propositions Director, EValueJoin Andrew Storey, Propositions Director at EValue for a unique insight into building personalised financial planning experiences. Combining financial APIs and engaging visuals, Andrew will demonstrate how EValue are leveraging this powerful technology to take a fresh look at what are often dry and complex subjects. Featuring a โfirst-lookโ demo, this session will illustrate how financial tools can help increase engagement with consumers and pension scheme members.
Sponsored by: EValue
Personalisation, Personalisation, Personalisation
4:55 pm - 5:15 pm Rebundling money - building the first ever over-the-top banking platform Shachar Bialick - CEO & Founder, Curve
Personalisation, Personalisation, Personalisation
5:15 pm - 5:25 pm Standing on the shoulder of giants Bernardo Oliveira - Fintech Advisor, TemenosPersonalisation, Personalisation, Personalisation
5:25 pm - 5:35 pm Chair's Closing Remarks Meaghan Johnson - Founder, Digital MagssDay 2
The Open Banking Opportunity
10:00 am - 10:10 am Char's Opening Remarks Eleni Digalaki - Senior Research Analyst, Business Insider Intelligence
The Open Banking Opportunity
10:10 am - 10:50 am Opening Panel Discussion: What are the strategic opportunities afforded by open banking? Caroline Ambrose - Director, Open Banking Implementation, BarclaysSรธren Rode Andreasen - Chief Digital Officer, Danske Bank
Leon Muis - Chief Business Officer, YTS (Yolt Technology Services)
Polina Evstifeeva - Head of Regulatory Strategy, New Ventures, Deutsche Bank
Sarah Hรคger - Head of Open Banking Community, Nordea
Biju Suresh Babu - Lead, Open Banking & PSD2, Fiorano Software
The Open Banking Opportunity
10:50 am - 11:10 am The winning formula for digitizing organisations Roman Regelman - Senior Executive Vice President, Head of Digital, BNY Mellon
The Open Banking Opportunity
11:10 am - 11:40 am From 0-4 billion, building Credit Karma Nichole Mustard - CRO and Co Founder, Credit KarmaJohn Detrixhe - Future of Finance Reporter, Quartz
The Open Banking Opportunity
11:40 am - 12:00 pm How to build a global bank Will Sorby - General Manager UK, N26
The Open Banking Opportunity
12:00 pm - 12:50 pm Panel Discussion: How can fintech be used as a force for good? Marta Krupinska - Head of Google for Startups, UK, GoogleJulie Armstrong - Chief Commercial Officer, ChartIQ
Megan Caywood - Global Head of Digital Strategy, Barclays
Wincie Wong - Head of Rose Review Implementation, RBS
Tom Kegode - Senior Innovation Culture & Capability Lead, Group Transformation, Lloyds Banking Group
Anne Pieckielon - CEO, Inclusion Foundation
Tom Kegode
Senior Innovation Culture & Capability Lead, Group TransformationLloyds Banking Group
The Open Banking Opportunity
12:50 pm - 1:10 pm Connecting a Bank: What Open Banking means to Monzo and how we approach it Kieran McHugh - Team Lead, Open Banking, Monzo
The Open Banking Opportunity
1:10 pm - 2:00 pm Networking break and exhibition visitThe Open Banking Opportunity
2:00 pm - 2:40 pm Welcome to the age of interoperability: collaboration as the key to inclusive growth Konstantin Peric - Deputy Director, Financial Services for the Poor, Bill & Melinda Gates FoundationDan Kleinbaum - Entrepreneur-in-Residence, DFS Lab
Innocent Kawooya - CEO & Co-Founder, HiPipo
Chijioke Doze - Co-Founder, Carbon
In countries and regions throughout Africa, interoperability between digital financial services has surged from a worthy goal to an active reality, leapfrogging traditional banking infrastructures in the process. These digital financial services have brought financial inclusion to a tipping point. To connect services for low-cost, seamless, real-time payments means deliberate and collaborative action across sectors. Kosta Peric, Deputy Director, Financial Services for the Poor at the Bill & Melinda Gates Foundation, speaks about how inclusive growth requires inclusive action between governments, regulators, and commercial providers.