Monday 30th November

10:05 am - 10:30 am Potential of 5G & AI: Limitless empowerment of Fintech

Eriona Kola - Digital Business Analyst, BT

Based on cloud computing, big data, artificial intelligence, 5G, and other ICT technologies, innovative FinTech will embrace new opportunities and lead the upgrade of financial services. The future of banking revolution will be mainly mobile, and given the recent developments of social distancing, this has had a rapid acceleration. Supporting this mobile-centric business will require new IT architectures and key capabilities of 5G, AI, and cloud.

About Eriona: Eriona is a Digital Business Analyst at British Telecom, one of the world’s leading communications services companies. As part of Digital Consumer Team, she helps to understand the modern-day consumer, engage with them and deliver on their expectations of a multi-channel customer experience.


Eriona Kola

Digital Business Analyst

10:30 am - 11:00 am How to apply holistic account fraud strategies to maximise on payment approvals

Srividya Sunderamurthy - SVP Product, Vesta


Srividya Sunderamurthy

SVP Product

10:00 am - 11:20 am Financial regulation: key challenges and what's next for the UK?



Philip Stafford


12:00 pm - 12:30 pm The Future of FinTech

Susanne Chishti - CEO, FINTECH Circle

FINTECH Circle have co-produced 'The Future of Fintech' in partnership with ITN Productions Industry News. The news-style programme, anchored by presenter Sharon Thomas, raises awareness of the global fintech sector and the vital role of fintech in a pandemic-informed world.

As the global fintech market continues to flourish, 'The Future of Fintech' explores how the sector is adapting to the impact of the coronavirus and the challenges and opportunities ahead. The co-production highlights the technology and innovation powering sustainable banking and consumption, the importance of transactional data, the evolution of shopping and payment in a connected world and much, much more. The programme features news reports, interviews and sponsored editorial profiles from thought leaders and leading organisations within the sector.

The special showcase of the programme will launch at Fintech Connect, 12pm on 30th November 2020 with the full programme premiering on Tuesday 1st December at 11am .


Susanne Chishti


Tuesday 1st December

10:05 am - 11:00 am Driving Innovation and International Growth – Spotlight on Wales

Wales has a thriving FinTech sector which is supported by industry, academia and government. This spotlight will give you an insight to the collaborative ecosystem, highly skilled workforce and talent available in Wales, centres of excellence and academia and of course some of the innovative companies that are achieving global growth from Wales. We have speakers from Tech Nation, Fintech Wales, Bikmo, Delio, LDMS, QuoteonSite and W2 who will be talking about their business and their experience of running their business in Wales.

11:00 am - 12:00 pm The Future of FinTech - FULL DOCUMENTARY PREMIER

Susanne Chishti - CEO, FINTECH Circle


Susanne Chishti


Wednesday December 2nd

10:05 am - 10:35 am How to influence FinTech buyers?

Daniel Lowther - Head of FinTech, CC Group

Most fintechs are implementing sales and marketing strategies “blind”. Put simply, fintechs don’t know what channels, types of content and messages drive engagement with buyers.

Marketing has a critical role to play in helping fintechs navigate the sales process successfully and generate sales opportunities. But too many companies base marketing strategies on generic B2B marketing advice or anecdotal evidence. What is missing is quantitative data on how decision makers identify and select their fintech partners. So CCgroup decided to collect and analyse this hard evidence. It asked purchasing decision makers at major fintechs and banks what influences their choice of technology partner.

In this masterclass, Daniel Lowther, Head of Fintech at CCgroup explore:

• The internal buying landscape – pricing, timescales, decision makers, requirements - and the impact of Covid-19

• What channels most influence selection?

• What content most influences selection?

• Which attributes buyers are looking for?

• What influencers buyers that providers don’t do?

CCgroup has a 15 year heritage in the fintech space working with brands including ClearBank, Flywire, Rabobank, Revolut, Tribe Payments and Visa.


Daniel Lowther

Head of FinTech
CC Group

11:00 am - 11:30 am How Quantum Computing will Revolutionize FinTech

Mark Jackson - Scientific Lead, Cambridge Quanutm Computing

Quantum computers are poised to revolutionize all areas of science and technology. In this talk I will give a basic overview of the field, and how it will affect the FinTech industry. I will begin by introducing quantum computing and the state of the field. I then focus on two primary applications in finance: machine learning and encryption/cybersecurity. Quantum machine learning may produce exponentially faster trading and optimization algorithms, and is already being implemented by a number of major financial institutions. Similarly, quantum encryption is being deployed to defend against threats current and future.


Mark Jackson

Scientific Lead
Cambridge Quanutm Computing

Thursday December 3rd

10:05 am - 10:30 am Future Proof Business Models In Banking Need Digital Architectures

Jost Hoppermann - Vice President, Banking Applications & Architecture, Forrester

Covid-19 has increased the relevance of managing technology budgets, improving automation and quickly delivering business results. Applied to the needs of digital transformation in banking the outcome is too often a patchwork architecture that can only cope with immediate technology and business needs. Join this session to learn how digital architectures can help technology teams in banks to ease transformation and support existing and emerging business models in the networked economy.


Jost Hoppermann

Vice President, Banking Applications & Architecture

10:30 am - 11:50 am Fintech West Innovation Showcase

Friday December 4th

10:05 am - 11:00 am DevOps: Keeping the Flex in FinTechs

Duncan Lawie - Enterprise Architect, DevOps Specialist, Credit Suisse

Whether your FinTech is a fresh startup or a centuries old financial institution, building and maintaining flexibility in technology delivery capability is critical to ongoing success. In this presentation, Duncan Lawie will cover key challenges and how the DevOps concepts, mindset and practices can support excellent business outcomes.


Duncan Lawie

Enterprise Architect, DevOps Specialist
Credit Suisse