An innovative and growth driven leader, Anurag has over twenty years of expertise in building scale operations in business and technology services globally. At Mphasis, he is responsible for spearheading growth strategies, client pursuits and enhancing client success in the European region, a key market for the company. In his current role, Anurag’s priority is to help clients accelerate enterprise digital transformation through Mphasis’ customer-centric Front2Back™ approach, harnessing cloud and cognitive for a hyper-personalised (X2C2™) digital experience. Prior to this role, Anurag led Service Transformation at Mphasis for over three years, leading strategy and execution across all verticals, channels and geographies. This included developing and implementing next-generation outsourcing solutions to deliver outcome-based ‘as-a-service’ and utility services models, and incubating the Intelligent Automation Services business.
Anurag brings a strong track record in business advisory and transformational deal making, delivering on business objectives and establishing operating models for value creation. He has previously worked with IBM, Accenture, SAP and WNS Global (NYSE). He has been associated with three private equity firms - General Atlantic, Warburg Pincus and Blackstone across various stages of the firms’ life-cycle to drive business objectives ranging from start-up to scale, and transforming the operating model.