Iona is an established Product Owner with a passion for delivering seamless end-to-end customer journeys.
With over 8 years’ experience across various roles in digital channels and payments, Iona is currently the Global Digital Payments Product Owner at Shell. She is responsible for mobile development of digital payments products across the Shell Retail business. Prior to joining Shell in 2018, Iona worked at The Royal Bank of Scotland as a Mobile Product Owner for Credit Card alongside other roles across digital and technology.
Iona recognises the rapid pace of digitisation and strives to bring the latest innovative strategies to the customer. She has recently enrolled in an executive certificate at Massachusetts Institute of Technology specialising in Corporate Innovation.