Paul Cobban is the Chief Data and Transformation Officer in DBS. Based in Singapore, Paul and his team are responsible for strengthening the bank’s data-driven agenda by establishing a solid digital foundation and driving the start-up culture throughout DBS.
Since 2009, Paul has led multiple bank-wide transformation programs at DBS, to drive continuous improvement through process re-engineering, Human Centred Design and Journey thinking.
His leadership has been a major contributor to the DBS transformation journey to being named ‘World’s Best Digital Bank’ by Euromoney (for the 2nd time) as well as ‘Best Bank in the World’ by Global Finance this year. Paul and his team continue to redefine excellence in both customer and employee experiences across markets.
Considered one of the leading cultural transformation practitioners in the world, Paul is regularly sought after for global speaking engagements, to share his experiences. Paul currently chairs the Institute of Banking and Finance (IBF) Future-Enabled Skills Work Group and is an IBF Fellow. He also sits on the FinTech Advisory council for the Institute of International Finance (IIF). For the Infocomm Media Development Authority, Paul serves as a member of the Technology Road Map Steering Committee and is also Co-Chair of the TechSkills Accelerator (TeSA), IMDA’s SkillsFuture initiative.