Paul Cobban, Chief Data and Transformation Officer at DBS, has helmed the cultural, digital, and data transformation, that has secured for DBS the distinction of being the only bank in history, to concurrently hold, three of the most coveted global awards – “Best Bank in the World” by Global Finance, “Global Bank of the Year” by The Banker and “World’s Best Digital Bank” by Euromoney. In recognition of the remarkable transformation journey under Paul’s leadership, DBS has also been bestowed the high honour, of being ranked 10th in “The Top 20 Business Transformations of the Last Decade” by the Harvard Business Review, along with companies like Netflix, Amazon and Microsoft.
Based in Singapore, Paul and his team, are responsible for enabling the bank’s strategic agenda, to build a strong digital foundation by driving ambitious innovation, data-driven decision making and an agile start-up culture, anchored in excellence in customer and employee experiences.
Since 2009, Paul has led multiple bank-wide transformation programmes at DBS, to drive continuous improvement through process re-engineering, Human Centered Design and Journey thinking.
Considered one of the leading cultural transformation practitioners in the world, Paul is regularly sought after for global speaking engagements, to share his experiences. Paul currently chairs the Institute of Banking and Finance (IBF) Future-Enabled Skills Work Group, is on the board of EFMA, and is an IBF Fellow. He also sits on the FinTech Advisory council for the Institute of International Finance (IIF). For the Infocomm Media Development Authority (IMDA), Paul serves as a member of the Technology Road Map Steering Committee and is also Co-Chair of the TechSkills Accelerator (TeSA), IMDA’s SkillsFuture initiative.