Chief Digital Officer BNP Paribas Weatlh Management
As Wealth Management Chief Digital Officer for BNP Paribas,
Thierry drives the Digital Strategy for Wealth Management at group level and
supports the countries for its deployment and for their transformation. The Digital Strategy covers not only Web & Mobile solutions for
clients & public, but also the commercial environment for the front
employees (workstation on premises and in mobility, CRM) and many other digital
solutions for all employees (individual visio, collaborative site, webinar,
eLearning), including process digitalization (A.I., RPA, workflows….). BNP Paribas Wealth Management has initiated a wide Client Experience
program, focusing on the most valuable asset, the clients, to reshape its
business model and strategy.
In that strategic program, CDO means also Chief Disruptive Officer…
As Head of Wealth Management Digital Solutions, Thierry sponsors
and manages a wide set of ambitious digital programs, providing new solutions
to support and implement BNP Paribas Wealth Management Client Experience
Strategy together with an Employee Experience Strategy.
He is also in charge of one key innovation and transformation enabler: the
Wealth Management Start-up ecosystem.
Thierry joined BNP Paribas in 2009 after having worked for more
than 15 years at ING Belgium. Leading digital programs and projects (Web & Mobile, contact center,
ATM, CRM,…), transformation programs and digital marketing since more than 20
years, Thierry has a strong experience in international management, strategy
Check out the incredible speaker line-up to see who will be joining Thierry.
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