Joan is a Mobile Payments Business Analyst at Vodafone Group and has been working with M-Pesa for 5 years. M-pesa is the most successful mobile money solution in the developing world and it has significantly improved millions of people's lives by allowing users to deposit, withdraw, transfer money and pay for goods and services easily with just a mobile device (not necessary a smartphone).
Joan has been responsible for developing and driving innovative solutions and initiatives to improve the products and services of M-Pesa, ultimately benefiting millions of customers. He has a strong background, in both Business and Technology, which is supported by two degrees, BSc in Business Informatics and MSc in Information Technology from the University of Tirana in Albania. This has helped him to better understand the business needs and quickly adapt to changes in a dynamic marketplace.
In addition to his daily job, Joan is also passionate about Innovation, Leadership, Entrepreneurship, FinTech, Futurism, Women Empowerment and an active member in many technology and innovation conferences, with unique insights on global innovation trends.