Empower your customers with AI Financial GuidanceIntegrate DaMoney.ai into your business to provide accurate, compliant, and personalised financial guidance to your customers and employees

 

Providing AI guidance at scale has many challenges, including compliance, ethical codes, accuracy, human oversight and technical complexity. DaMoney Business has been built to tackle these issues with:

 

• Built-in Compliance & Guardrails: DaMoney features compliance-focused guardrails from the outset. These are configurable to align with your specific safeguarding policies, ethical codes, and crucial regulatory obligations like those from the FCA and Consumer Duty. It’s specifically designed to distinguish between guidance and regulated advice. Implementing and maintaining this level of robust financial compliance on a general AI model would require significant, complex, and ongoing development effort and introduce considerable risk.
• Granular Control for Business Needs: DaMoney provides businesses with granular controls to manage allowed/disallowed topics, preferred responses, risk warnings, and compliance messaging. This ensures the guidance aligns perfectly with your brand voice, risk appetite, and operational requirements.
• Reduced Risk: Providing financial information carries inherent risks. DaMoney’s specialised knowledge, compliance focus, and built-in controls are designed to mitigate the risk of providing incorrect, non-compliant, or inappropriate information, safeguarding both your customers and your business.
• Specialised, Vetted Knowledge: DaMoney draws from a curated knowledge base built on over 15 years of expert-created content from Money to the Masses, regularly updated for financial accuracy and relevance (including UK-specific regulations). 
• Integration of your own proprietary information and policies. 
• Efficiency and Focus: DaMoney provides financial specialisation, compliance, and control out-of-the-box. Building, testing, and maintaining these critical features would be resource-intensive.
• Expert Oversight: DaMoney isn’t just deployed; it’s actively monitored. Our team of financial experts perform ongoing quality checks and continually update our knowledge base.
• Proven Technology: DaMoney is the engine behind the AI tool on Money to the Masses, successfully serving thousands of interactions each month.

Why DaMoney for business?Enhance product offerings

Integrate DaMoney into your existing financial tools and platforms to provide users with comprehensive financial guidance alongside your core services.

Personalised customer support

Integrate DaMoney into your website, platform or mobile app to provide instant answers to financial questions, reducing the load on call centres and improving customer satisfaction.

Support Consumer Duty

Meet Consumer Duty obligations by delivering clear, accessible, and understandable financial information, supporting positive customer outcomes while also identifying and assisting vulnerable customers.

Boost Engagement

Engage customers with instant answers within your platform, website, or app, leading to increased satisfaction and sales while reducing support queries.

Financial Inclusion

DaMoney is jargon-free and multilingual, helping you reach underserved and vulnerable customers with limited financial literacy by providing user-friendly, understandable financial information.

Onboarding and education

Use DaMoney to provide personalised financial guidance to new customers during the onboarding process, helping them understand your products and services.

Financial wellness support

Offer DaMoney as a resource to employees, enabling them to access confidential financial guidance and support.

Supplement human advice services

DaMoney can provide initial guidance and support, allowing human advisers to focus on more cases that require financial advice

Empower live agents

Use real-time financial information and guidance during live support calls, leading to faster resolution times and improved customer satisfaction.

 

Get in touch to hear more about DaMoney.ai