Steve Kato-Spyrou
Lead service designer,
Lloyds Bank
Steve Kato-Spyrou is a Lead Service Designer at Lloyds Bank, where he leads strategic service design and digital product transformation across one of the UK’s largest banking institutions. With extensive experience spanning major enterprise brands, Steve specializes in embedding human-centered design principles into complex, highly regulated legacy environments. His work focuses on bridging the gap between rigid governance, technical architecture, and modern product velocity.
Sessions
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Breaking the Bureaucracy / Escaping the Chaos: Bridging the Culture Gap in Financial Product Design02-Dec-2026Digital Transformation Stage