With over 20 years’ experience in outsourcing and financial services Tammy has a passion for leveraging the best of technology to solve business challenges, Tammy has pioneered first-to-market innovations, including Video Banking, Chat Bots, Voice Biometrics, and AI-driven automation. Tammy’s expertise in human-centred design ensures that technology enhances both colleague potential and customer experience—making her insights invaluable for leaders navigating digital and AI transformation.