Sarah Hollinshead

UK Retail Banker

4:30 PM Panel: Thinking ‘Next Generation’ Customer-Centricity

·         Next generation financial services and the big data revolution
·         UX, interfaces, voice, facial recognition and more: the move to high tech and the ins-and-outs of the branch experience
·         Biometrics as an enabler for consumer trust and a sleek and secure customer journey
·         What’s next? Looking forward at what it means to be the consumer and what that might look like for those developing products

11:30 AM Pioneers Takeaway Panel: Banking Business Models of the Future

  • How open banking and the broadening ecosystem has changed business models
  • Anticipation of the future landscape: market share and key players
  • Key takeaways on strategy, competition and product innovation moving forward

Check out the incredible speaker line-up to see who will be joining Sarah.

Download The Latest Agenda